REACTS Support & Maintenance Expertise
The REACTS® team has extensive hardware and software experience in many areas of automation including Drug Delivery Automation, Laboratory Automation and Industrial Automation. We work with some of the World’s largest pharmaceutical, medical and scientific companies, both in regulated manufacturing and R&D environments to maximise system performance, available uptime and on-going reliability for the lifetime of the equipment. We operate across Europe and the USA. We offer framework agreements enabling global clients to maintain and support multiple automation platforms across different sites under one comprehensive service and support agreement. We also offer multi-year agreements with beneficial pricing arrangements.
A range of tailored contracts are available enabling you to choose maintenance and technical support that meets your system and operational requirements. Services include:
Telephone support
Email support
Remote diagnostics
Engineer call-out
Spares management
System upgrades
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